Top Lid of Box Printing Error (in Some Decks)
It has come to our attention that a minority number of decks may come with a printing error. See photo above. If you receive a deck where the top lid’s inner panel is printed “upside down” in reference to the outside, please take a photo similar to the one above, where we see the mirror reflection plus the lid itself, and e-mail the photos to firstname.lastname@example.org to report the problem. If you could do so ASAP and without delay, that’d be very helpful to us. We need your input to collect accurate data.
At this time, we do not know the scope of the problem. When I did my randomized test quality assurance, where you dip into different containers to open 20 different decks and check quality [these are then set aside for replacement cards, if any are needed, and of course, as personal reading decks later on], none of them had this issue.
Although that isn’t enough information to conclude any which way, at least my thinking right now is that only a very small number of decks will have this issue. But please report so we can start collecting data and figuring out a plan for how to remedy it to those who do receive this type of lid.